Director, Library & Learning Support Services, West Valley College, Saratoga, CA

Director, Library & Learning Support Services

Closing Date: June 26, 2024

West Valley College
14000 Fruitvale Ave.
Saratoga, CA 95070

Anticipated Hiring Range:

  • $161,308-$171,795 annually (Administrative Salary Schedule, Program Director II classification, Range 21, Steps A-C).
  • Annual salary step increases to maximum of salary range, $201,098 (Administrative Salary Schedule, Range 21, Step H).

General Description

We are seeking a collaborative, knowledgeable leader who thrives in a fast-paced and innovative environment to serve as the Director. The college is known for the strength of our academic programs and faculty as well as our equity-minded and student-focused approach that combines high-tech and high touch. West Valley is about success. It is about helping students create a future for themselves so they can contribute to a world that needs their talents, drive, and enthusiasm. We do that by providing as much one-on-one interaction with students as possible. And we offer classes on our beautiful 143-acre Saratoga campus located at the southwest border of Silicon Valley in the foothills of the Santa Cruz mountains, as well as in numerous community agencies facilities.

The Director of Library and Learning Support Services provides collaborative leadership to plan, coordinate, and supervise the activities of the Library and the Student Success Center to meet the instructional and student support needs of the College and enhance the educational effectiveness of the Library and Student Success Center by developing and supporting innovative approaches to these services in support of equitable student success. The director coordinates these activities with other divisions or departments; promotes the use of these services by faculty and students; collaborates with district information services concerning software and technology for use in the Library & Student Success Center; and provides complex staff assistance to a dean and/or vice president.

Equity-minded applicants with experience working in a dynamic environment and who understands the value of serving a diverse student population are encouraged to apply.

Job Duties:

Duties may include, but are not limited to, the following:

  • Administer, develop, organize, coordinate, implement and supervise the operations and activities of assigned student programs.
  • Recommend and implement section goals and objectives; establish performance standards and methods for assigned student and/or instructional programs; develop and implement policies and procedures.
  • Plan, develop, and oversee the work of staff and faculty involved in delivery of services for grant funded and/or categorical student programs.
  • Evaluate operations and activities of assigned unit; implement improvements and modifications; prepare various reports on operations and activities.
  • Prepare and administer program budgets; prepare cost estimates for budget recommendations; monitor and control expenditures; forecast additional funds needed for program staffing, equipment, materials and supplies.
  • Participate in the selection of staff; coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.
  • Select, orient, train, supervise, schedule, and evaluate contract employees and/or instructors.
  • Design and administer processes to evaluate program outcomes; analyze and interpret diagnostic assessment results and reports; re-evaluate and redesign programs that are not meeting student needs and/or established goals.
  • Develop funding sources; participate in preparation of state and federal grant applications; direct and/or prepare required grant reports and documentation; assure compliance with applicable regulations and conditions of funding, including spending grant funds accordingly and in a timely manner.
  • Advocate, promote and inform the needs, compliance and issues regarding assigned programs to the college and district; liaison with administrators and faculty to exchange information and coordinate program activities.
  • Design and participate in college outreach and recruitment efforts, especially as they pertain to target student population of assigned program.
  • Assure compliance with program eligibility requirements and state and federal regulations.
  • Serve on district and/or community boards and committees as assigned; represent the district and/or college at local and state professional organizations as required.
  • Answer questions and provide information to students and to the public; investigate complaints and recommend corrective action as necessary to resolve complaint.
  • Build and maintain positive working relationships with co-workers, other district employees and the public using principles of good customer service.
  • Foster an environment that embraces diversity, integrity, trust, and respect.
  • Be an integral team player, which involves flexibility, cooperation, and communication.
  • Perform related duties as assigned.

Minimum Qualifications:


  • Master’s degree from an accredited college or university with major course work in library science, library, information science, counseling, business administration, education, or a related field.


  • Five years of increasingly responsible experience related to the area of assignment, including one year of supervisory responsibility.

Desired Qualifications:

  • Prior experience working in an academic tutoring center and/or academic library.
  • Successful work experience of increasing responsibility in an educational setting that included tutoring, student support services, peer mentoring or learning resources.
  • Experience with event planning, including planning, coordination, and team building.
  • Experience with research and compiling data for, formatting, and preparing statistical, financial and other reports.
  • Knowledge of and ability to use software systems common to library and/or tutoring settings.
  • A well-informed leadership philosophy as well as demonstrated listening skills, and experience as a successful leader who can deliver on desired outcomes.
  • Demonstrated experience as a leader in implementing diversity, equity, and social justice actions

Knowledge and Abilities:

Knowledge Of:

  • Principles and practices of educational program management.
  • Methods and techniques used in needs assessment and provision of services to target population.
  • Pertinent local, state, and federal rules, regulations and laws, including federal and state audit requirements.
  • Modern office procedures, methods and computer equipment.
  • Principles and practices of research analysis and management.
  • Principles and practices of budget development, implementation, and monitoring.
  • Principles and practices of supervision, training and performance evaluation.
  • Principles and practices of work safety.

Ability To:

  • Organize, implement and direct assigned student services and instructional program operations/activities.
  • On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
  • On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
  • Interpret and explain pertinent program requirements and mandates, and department policies and procedures.
  • Assist in the development and monitoring of an assigned program budget.
  • Develop and recommend policies and procedures related to assigned operations.
  • Supervise, train, and evaluate staff.
  • Use sound judgment in recognizing scope of authority.
  • Operate and use modern office equipment including computers and applicable software.
  • Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
  • Utilize appropriate safety procedures and practices for assigned duties.
  • Communicate effectively orally and in writing.
  • Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy.
  • Establish and maintain effective, cooperative and collaborative working relationships with others.
  • Work beyond normal business hours, attend evening meetings and/or perform weekend work, and travel.

Application Procedures:

Interested applicants must submit online all materials requested, including:

  • A completed online West Valley-Mission Community College District application;
  • Supplemental application questions;
  • Resume;
  • Unofficial copies of transcripts;
  • Cover letter and/or reference list, if requested; and
  • Any requested licenses or certificates, if applicable.

To access the online application visit: